I must start out by saying that this one of the BEST companies that I have had the pleasure of doing business with! I especially want to acknowledge the owners, The Rezniks! I LOVE them! They are so wonderful and truly care about their customers!
I was moving to St Louis 2 years ago and knew that I needed some type of hand cart to carry my stuff up to the second-floor apartment since I have always lived on a first floor. My sister said I needed to find some type of 'old lady cart'...Ughhhh! I then came across the UpCart and thought what a fantastic idea! I ordered the cart and was beyond happy! It maneuvered up and down stairs with such ease! I showed it to my sister and she was very excited for me, especially since it was so cool and not the 'old lady cart' that mom would have used! I moved in the apt and was able to put the moving boxes on the cart (a few at a time) and take them to the dumpster without dropping one! After that, I was able to bring up multiple items at once, such as a case of water and some groceries.
I found a trick as well! By lowering the carts handle a bit as I was rolling it up the steps, it was not that heavy...and just rolled with ease! I contacted the owner, Jessica Reznik to personally tell her how much I LOVED this cart and what a difference it made with carrying things up and down the stairs or just over curbs! I told her that if the cart was human - I'd named it Hector & marry it! I keep the UpCart in the trunk of the car at all times as it folds up and fits perfectly, no matter how much shopping I have to unload and carry up to the second floor, it will never be an issue.
Just recently I noticed that one of the bolts came loose so I contacted Jessica. Without hesitation, she sent me a replacement bolt (in an envelope with a HEART for Hector!) and then introduced me to the UpCart Deluxe! I fixed Hector but oh my goodness, the UpCart Deluxe is amazing and even better than the Original model...if that's even possible!! I LOVE UPCART DELUXE! It's heavier and holds even more things and seems to glide with such ease while going up and down the steps! Of course, my new cart is called Oscar and he's happily found his way in the trunk of the car when it’s not in use. We said a fond good bye to Hector and he is safely tucked away in the closet...as I still cannot part with him!
I encourage anyone who has steps to climb, or just even transport heavy things such as cases of water to purchase any one of these carts! However, the Deluxe model is so amazing! I further would recommend buying only from UpCart! There may other carts out there...but not with this quality or wonderful customer service!!
source https://www.upcart.com/blog/2018/04/10/testimonial-upcart-deluxe/
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